Our Homeboxes are designed to hold all the equipment you could possibly need in a Growbox.

You might not be able to hang your mother-in-law in there but, in any case, we wouldn’t advise it, for several obvious reasons (even though you could control any odour problems perfectly).

Suggested maximum weights are:

Make sure that heavy weights are attached to the centre top poles with the shorter hooks, so that the weight is evenly distributed on all 4 sides.

The Clonebox is made out of an even sturdier frame with rigid shelves. Each shelf can easily carry 75kg / 165 lbs (US). This enables you to put even the heaviest trays full of water for cuttings into it. And if your mother-in-law is exceptionally small…

For several reasons. Our connectors are strong enough to hold all equipment needed. Also, frames with metal connectors use the same type of poles, which are the weakest part of the frame anyway.

Our connectors are made from special Nylon-Plastic, which is very durable and, at the same time, light. They do not rust, while metal connectors are likely to start rusting after a while, making it impossible to dismount the frame, as the rust makes the poles stick. Furthermore, using metal connectors adds unnecessarily to the total weight.

Our Homeboxes are engineered to perfectly serve their purpose, not to fool the customer into using parts that feign a purpose without really serving it the best way possible.

In general, the perfect light system is determined by the use you need the Homebox/Clonebox for. If you want to use it for cuttings, then it’s best to use a low wattage T5- or T8-System or CFL´s.

If you use it for light intensive growing and fruiting phases, we suggest using HPS-/HQI-systems.

Even though there is not really a maximum wattage for the different Homeboxes/the Clonebox, we still feel there is a limit in efficiency. Also, the more wattage you use, the more heat is emitted, which leads to the need for a bigger ventilation system. Have a look at the different product description pages, where we list the recommended equipment.

Here is a little summary as a rough guideline:

Clonebox: either you use T5/T8 systems for each shelf, if using it for cuttings/stock plants, or you can use it without the shelves, and put one 250W HPS / 2x 200W CFL into it, for light intensive growing and fruiting phases.

Yes, sure you can. This will not only decrease the amount of heat directly emitted into the box, but also enable you to move your light source closer to your plants, which increases efficiency. Simply attach the cooling device with air tubes between your filter and extractor.

The right ventilation is determined mainly by the source of light used, the amount of heat being emitted, and the other equipment used. A HPS System emits more heat than a CFL system. A Cooltube or Coolshade will reduce the amount of heat emitted.

As a very rough guideline, we recommend using:

The carbon filter should always have a slightly bigger capacity than the extractor used.

No. In most setups, you do not need an extra blower for active air intake. The passive air intake through the flaps, holes and zippers will be sufficient, as long as the exhaust is strong enough for your setup (see Question no.5). If you do decide to use one, make sure that the exhaust is always much stronger than the intake, or you lose the effect of the negative pressure, and odours will escape unfiltered from the box.

You can close them with the sewn-in strings. If you do this properly, no light will escape through the holes. If you use an air tube for ventilation, make sure to use a proper tube that does not allow light to travel through it. If you connect the blower/extractor right before/after the hole, it works perfectly as a light barrier as well.

To avoid smells coming from the Homebox/Clonebox you have to use a carbon filter with an exhaust fan creating constant negative pressure.

There are 2 possible ways to use them. Either you tuck the second flooring behind the flap, and have more air flow and thus also a little light leaking, or you tuck them in between the first and second flooring completely and thus reduce the amount of air flow and cut out light leaks.

The opening on the lower right side can be used for:
- active air intake (always make sure that your outtake fan is stronger than your intake fan)
- passive air intake (you can regulate air flow and light leak by adjusting the hole size with the cords provided)
- External water reservoirs
- Additional cables

Yes, it is. But even though the Homebox/Clonebox has an additional waterproof inlet, make sure that the area in which you set up your Homebox/Clonebox is protected against possible tank leaks or other types of water damage, because it is always possible for the material to get scratched or punctured.

It is a budget version with different tent material which is not fully light-proof. If using a 400W lamp, for example, you will see the light on the whole surface of the box shining through. However, it will keep the plants photoperiod protected from disturbance from normal house lights (up to approx. 60W).

All our other boxes are totally lightproof.

To avoid odours coming from the box, you have to use a carbon filter with an exhaust fan creating constant negative pressure.

You can get it in any gardening and hydro store (Growshop). To see a selection of shops, go to:

http://www.the-homebox.net/dhtml/distribution.php

(Click on your region and select your country)

They will all be more than happy to help.

The Drynet has a diameter of 90cm / 35 1/2 inches, so it fits into the Homeboxes L, XL, XXL, and the Light.

No, only the complete units are sold.

Yes, you certainly can! Unlike all other copied boxes/tents, the Homeboxes are all designed to enable you to erect them all by yourself. Have a look at our videos, which will show you exactly how!

This can result from one of two very different reasons. First, it can be due to the fact that we constantly upgrade the Homeboxes with the latest developments. We amend changes and improvements to the Homeboxes faster than we can adjust them on our website. These are mostly small changes. If your Homebox seems to be more advanced than the ones shown on the website, this is why.

However, if you find that the Homebox you purchased is in any way of inferior quality to the ones shown on our site, you will very likely have purchased an imitation, a copy, a false Homebox.

There are many different copies of the Homebox on the market. Some companies copy the general design and construction, but give their copy a new name. Others even copy our logo and the brand “Homebox”. Even though we have protected the brand “Homebox”, finding and suing all these companies is a long and tedious process.

If you are uncertain whether or not you have bought an original Homebox, please do not hesitate to contact us via email at info@the-homebox.net, and we will help to find out. Please tell us the date and place of purchase, and the reason why you have doubts. If you can, be prepared to take pictures of certain parts of the Box you purchased, as this will help us identify our Homeboxes fast.

Yes, there are 2 different sizes for the Homebox XL and XXL. We produce bigger sizes for the American market, which are sold solely through our online shop (www.buy-the-homebox.com) at the moment.

The standard sizes can be seen on www.the-homebox.net, as well as on many different sites on the web.

Yes, there are 2 different sizes for the Homebox XL and XXL. We produce bigger sizes for the American market, which are sold solely through our online shop (www.buy-the-homebox.com) at the moment.

The standard sizes can be seen on www.the-homebox.net, as well as on many different sites on the web.

Yes, we do. We have a warehouse on US soil, and ship to the USA and Canada. Please note that Canadian residents are charged an extra tax upon arrival of the parcel.

For all other countries, have a look at our distribution site:

http://www.the-homebox.net/dhtml/distribution.php?region=1&country=USA

Click on your region and select your country.

We have applied flat rates to the USA and Canada, related to the weight. See charts below.

Sorry, we do not ship to any other destinations.

By checking the total weight of your order, you can determine your shipping costs. The prices listed represent the total cost and include all handling and transport charges.

NOTE: Canada residents will have to pay an additional customs tax upon arrival of the parcel.

All orders are sent out the same day or the day after payment arrives. Order delivery takes approximately 5 working days.

USA residents: No, all sales taxes are included in the price.

Canada residents: Yes, upon arrival of the parcel, there will be an additional sales tax charged by Canadian customs.

We offer a 20-day money-back guarantee.

If you are dissatisfied with a purchase you have made from us, we offer your choice of:

• Refund (minus shipping)
• Exchange
• Replacement

Please contact us within 20 days of your purchase date before returning your products for a Return Authorization Number, and include your original receipt with your return. Sorry, but returns sent without a Return Authorization Number will be rejected and sent back unopened.

To obtain a Return Authorization Number email: sales@buy-the-homebox.com

Of course we do. We trust the quality of our products, so we give a full 24 month warranty on the materials used and the way the items are produced. If you experience any problems, please inform us via email at: sales@buy-the-homebox.com. We will make sure your problems are solved.

Please understand that, for evaluation purposes, we might ask you to send in the problematic parts, before responding fully.

We also have to exclude any false handling of the products. If we detect obvious misuse or false handling of our products, the warranty is void.

You can contact us via email at: sales@buy-the-homebox.com.

We do our utmost to respond within 24hrs.

Yes, we do. We use Yahoo’s e-commerce system. To have a look at their Privacy Policy, click here:

http://info.yahoo.com/privacy/us/yahoo/details.html

Our own Privacy Policy is:

Your information remains confidential. We pledge to regard your privacy with the highest degree of respect. Transaction information about our customers is never rented, loaned, or sold to any third party. We believe that our customers have a right to know what information we might collect about them and why. We are pleased to personally address any privacy question or concern with any of our customers.

We will send an email to acknowledge your orders with us. Under no circumstances would we ever expose any of your financial information (e.g. credit card number) in an email.

If you believe we have violated your trust - for any reason, at any time, in any manner - we will respond immediately. We pledge to resolve any problem to your satisfaction or work with your choice of recognized consumer advocate towards resolution. We are committed to your personal satisfaction with each and every purchase you make. Of course, we "can't fix what we don't know is broke," and we sincerely appreciate the rare opportunity to hear that we should have worked harder for your business.

*We reserve the right to change or amend this policy at any time.

Due to the fact that we have many questions with that concern, we set up a short information page. Click here to view it.